RETURNS, EXCHANGES & REFUNDS POLICY
How do I return/exchange a product in case of a manufacturing defect or defective product or size mismatch?
We work very hard to curate only the very best products for you. We are happy to accept an exchange/return only if the product has a manufacturing defect or is damaged. We can either refund as store credit in case you want to utilize it at a later point or refund to source Certain products may have a no return/exchange policy(books, DIY kits, diapers, flash cards, etc.).
Initiating a request:
In case of an exchange, the new product will be dispatched only after the receipt and validation of the returned original product.
Exchange: Once we receive the return shipment via reverse pick-up or self-courier, it will be inspected by our quality control team, and an email will be sent to you to acknowledge the receipt of the returned item.
The exchange product requested by you will be sent out to you.
Please note that exchange is allowed only once per order.
We are happy to talk to every one of you about any grievance or any issue you might have with any products on our website. As always we are looking forward to starting a dialogue with YOU.